The Danish authorities adjust travel instructions once a week on the basis of the latest infection figures. Therefore, your holiday stay may be affected by new restrictions in connection with entry into Denmark.

A border closure made by the authorities is a decision for which we cannot be held responsible. You will be contacted by Sol og Strand, if your holiday stay is affected by entry restrictions, and we will offer you a credit note on the paid rent. Deposit, evt. final cleaning and ordering of linen, cot, high chair etc. will be refunded to you.

The Dutch authorities advise against the Dutch traveling abroad unless the journey is essential. This prohibition applies until May 15 and therefore stays during this period will be cancelled and we we will offer you a credit note on the paid rent. Deposit, evt. final cleaning and ordering of linen, cot, high chair etc. will be refunded to you.

The Danish authorities have decided that from October 29, face mask or visor must be worn when staying in grocery stores, department stores, etc.

The use of a face mask or visor is a requirement in connection with the use of public transport.

Due to the currently infection rate only tourists with residence in Schleswig-Holstein in Germany and Blekinge, Halland, Västra Götaland og Skåne in Sweden are allowed to visit Denmark in the moment.

In connection with entry into Denmark, documentation of residence and passport must be presented. Further visitors from Schleswig-Holstein and from Blekinge, Halland, Västra Götaland og Skåne must present a negative coronatest, which is maximum 24 hours old. In addition visitors must be isolated for ten days. However, it is possible to shorten this isolation by a negative PCR test taken at the earliest on the fourth day after entry into Denmark.

Once you have received the issued credit note, you can use it when paying for a new booking. To learn more about how to use your credit note, go to www.sologstrand.com/voucher

Once you have received the issued credit note, you can use it when paying for a new booking. To learn more about how to use your credit note, go to www.sologstrand.com/voucher

Yes. Compared to other holidays, staying in a holiday home is a safe and secure way of enjoying a holiday. You will stay in a holiday home surrounded by countryside and you can decide whether you want to meet other people, or simply enjoy time spent with family or friends or simply enjoy being alone.

We do our utmost to ensure our holiday homes are cleaned. Our employees and our holiday visitors’ safety is a high priority and we do our utmost to ensure that a stay with us is as safe and secure as possible.

When we became aware of the coronavirus outbreak, we devised a set of extended guidelines for our cleaning personnel. The guidelines specify a number of measures, which overall, will ensure there is a minimum risk of the virus being spread in our holiday homes.

In some locations it is possible to arrive and collect keys to the holiday home in a letter box. In other locations you must use a personal code in order to enter the holiday home and if this is the case, you do not need to visit the local office and instead can simply focus on enjoying your time together in the holiday home. Contact the local office to learn what options are available with your holiday home.

You must send us an email informing us of your illness. Please send the email to annulleringer@sologstrand.dk Sol og Strand will then send you a link to Gouda travel insurance. However, it is important that you can document the illness with a valid doctor’s note. We will endeavour to answer your enquiries as quickly as possible – however in the current situation, you can expect longer response times.

If you have a doctor’s note stating that the person in question is not able to come to the holiday home during the rental period because of illness, then you are covered by your cancellation insurance. A person is not automatically covered by cancellation insurance because they belong to a risk group – in that case the standard terms and conditions of cancellation of the rented holiday home apply.

You must seek medical attention as quickly as possible and the medical authorities will advise you. You must also inform the local office by telephone, so that we are aware of the situation.