Yes. Compared to other holidays, staying in a holiday home is a safe and secure way of enjoying a holiday. You will stay in a holiday home surrounded by countryside and you can decide whether you want to meet other people, or simply enjoy time spent with family or friends or simply enjoy being alone.

We do our utmost to ensure our holiday homes are cleaned. Our employees and our holiday visitors’ safety is a high priority and we do our utmost to ensure that a stay with us is as safe and secure as possible.

When we became aware of the coronavirus outbreak, we devised a set of extended guidelines for our cleaning personnel. The guidelines specify a number of measures, which overall, will ensure there is a minimum risk of the virus being spread in our holiday homes.

In some locations it is possible to arrive and collect keys to the holiday home in a letter box. In other locations you must use a personal code in order to enter the holiday home and if this is the case, you do not need to visit the local office and instead can simply focus on enjoying your time together in the holiday home. Contact the local office to learn what options are available with your holiday home.

You must send us an email informing us of your illness. Please send the email to annulleringer@sologstrand.dk Sol og Strand will then send you a link to Gouda travel insurance. However, it is important that you can document the illness with a valid doctor’s note. We will endeavour to answer your enquiries as quickly as possible – however in the current situation, you can expect longer response times.

If you have a doctor’s note stating that the person in question is not able to come to the holiday home during the rental period because of illness, then you are covered by your cancellation insurance. A person is not automatically covered by cancellation insurance because they belong to a risk group – in that case the standard terms and conditions of cancellation of the rented holiday home apply.

You must seek medical attention as quickly as possible and the medical authorities will advise you. You must also inform the local office by telephone, so that we are aware of the situation.